Julie Land – James Cook University
Julie Land is currently Head, IT Services & Support at JCU. She has been working in the IT Industry for over 28 years initially as a programmer with a large Federal Gov’t department moving into the area of structural reorganisation. Julie has held various IT roles within ICT at JCU including transitioning JCU to a shared services model. She has a keen interest in service management, the value that good service management adds to the efficiency of the organisation and benefits it provides for our student and staff.